Privacy Policy

Privacy Policy
Last Updated: September 9, 2026

Horizon Windows & Doors respects your privacy and is committed to protecting the information you provide when you visit our website, HorizonWindowsAndDoors.com.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect
We may collect information you voluntarily provide to us when you:
● Request an estimate or quote
● Contact us through our website
● Submit a service inquiry
● Schedule an appointment
● Request information about our products or services
● Communicate with us by email, phone, text message, or other methods
Information may include:
● Name
● Phone number
● Email address
● Mailing or project address
● Information about your windows, doors, property, or project
● Details included in messages or inquiries
● Other information you choose to provide
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device type, pages visited, referring website, and general website usage information.

2. How We Use Your Information
We may use the information we collect to:
● Respond to your questions and inquiries
● Provide estimates and quotes
● Schedule consultations, measurements, installations, or other services
● Communicate with you about your project
● Provide customer service
● Process transactions and payments when applicable
● Improve our website, products, and services
● Send information about services, promotions, or special offers when permitted by law
● Prevent fraud, abuse, or unauthorized activity
● Comply with legal obligations
We will not use your information for purposes materially different from those described in this Privacy Policy without providing appropriate notice when required by law.

3. Information Sharing
Horizon Windows & Doors does not sell your personal information for money.
We may share information when reasonably necessary to operate our business, including with:
● Employees and authorized representatives
● Contractors or installation personnel working on your project
● Product manufacturers and suppliers when necessary to fulfill an order
● Payment processors and service providers
● Website hosting, analytics, communication, or technology providers
● Professional advisors, such as attorneys or accountants
● Government authorities when required by law
Service providers who receive information from us may only use it as necessary to provide services to us or as otherwise permitted by applicable law.

4. Cookies and Website Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to help us understand how visitors use our website and improve its functionality.
These technologies may collect information such as:
● Pages visited
● Time spent on the website
● General geographic information
● Device and browser information
● How visitors arrived at our website
You may be able to control or disable cookies through your web browser settings. Disabling cookies may affect certain website functions.

5. Analytics and Third-Party Services
We may use third-party services to help operate, analyze, advertise, or improve our website.
These services may collect information about your activity on our website according to their own privacy policies.
Examples may include website analytics, advertising platforms, mapping services, scheduling services, payment processors, social media platforms, and communication providers.
We encourage you to review the privacy policies of third-party services you interact with.

6. Communications
If you provide us with your phone number or email address, we may contact you regarding your inquiry, estimate, appointment, project, or other services you have requested.
Where permitted by applicable law, we may also send promotional or marketing communications.
You may opt out of marketing emails by using the unsubscribe instructions included in those messages.
For text messages, you may opt out by following the instructions provided in the message or contacting us directly.
Opting out of marketing communications will not prevent us from sending necessary communications related to an active project, transaction, appointment, or other service you have requested.

7. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and otherwise operate our business.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

9. Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete the information.

10. Links to Other Websites
Our website may contain links to third-party websites, including manufacturers, suppliers, social media platforms, payment providers, or other resources.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

11. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to:
● Request access to personal information we maintain about you
● Request correction of inaccurate information
● Request deletion of certain personal information
● Opt out of certain marketing communications
● Ask questions about how your information is collected or used
Requests may be subject to applicable legal requirements and exceptions.
To make a privacy-related request, please contact us using the information provided below.

12. Do Not Track
Some web browsers offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or applicable laws.
When changes are made, we will update the “Last Updated” date at the top of this policy. Your continued use of the website after changes are posted constitutes acceptance of the updated policy to the extent permitted by law.

14. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Horizon Windows & Doors
Website: HorizonWindowsAndDoors.com
Please include enough information for us to identify your request and respond appropriately.